The protection of your personal data is of particular importance to us. We process your data exclusively in accordance with the applicable legal provisions (GDPR, TKG 2003).
1. General Information
As a general rule, you can use our website without providing any personal information. To the extent that personal information (such as your name, address, or email address) is collected on our website, this is always done on a voluntary basis whenever possible.
2. Cookies and Tracking Technologies
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we use and to manage related consents.
3. External Links & Booking
Our website contains links to external services. When using these services, the privacy policies of the respective providers apply.
Legal basis: Processing is carried out pursuant to Article 6(1)(c) of the GDPR and Article 6(1)(f) of the GDPR. Our legitimate interest is the legally compliant management of consents.
4. Data Collection for Hotel Services
During your stay at the Hotel Donauhof, we collect data for the following purposes:
- Check-in and Check-out: Collection of registration information in accordance with legal requirements. Your room will be available starting at 2:00 p.m.
- Payment: Processing of payment information for cash, debit card, or credit card payments upon checkout.
- Wi-Fi Access: You can use the free Wi-Fi without a password.
- Special Requests: Processing of information regarding allergies or pets, if provided by you.
5. Data Security
Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
6. Your Rights
You generally have the rights to access, rectification, erasure, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law, you may file a complaint with the supervisory authority.